The first convention I ever organized was held at a place near me in Houston, Texas. The event was a successful one with over one million visitors. To accommodate the overflow of visitors, another convention place was erected nearby and the convention center is still used to this day. In spite of this, there has been little change to the landscape of this area. The party Hall is still located on Main Street in the old Roman style, surrounded by high brick walls.
There are many other interesting sites in and around the convention center in Mexico City. Another venue that I worked on was a hotel that overlooks the Guadalajara Golf Course and the Chichen Itza Shopping Center. I got to know the hotel and its owner through the lead organizer of the event, an American expat from Texas. After spending a large part of my time working on the event, I had the opportunity to visit the hotel with the owner and to discover her passion for the event and Mexico in general.
Her favorite part of organizing conventions was the accommodation issue. Most hotels were too small and not up to her standards. She had no choice but to buy several hundred rooms in several different hotels spread out all over the city. It took a while to arrange for the necessary visas and accreditation for the people coming into the US to attend the convention. The hotel did an excellent job of helping us meet these requirements.
Once the event was well under way, she began to experience some difficulty with one of the hotel’s management people. The woman was always late meeting with the conference organizers and keeping them informed of progress. It became clear to me that she was very frustrated and had to have a more dedicated staff for dealing with the customers.
When she finally got around to arranging the convention, she made it clear to me that her preference was to have a convention place right on the grounds of the convention center, as this would make the event easier to manage. The fact that there were already several large convention centers in the area did not impress her. We are in the hospitality business, after all. As she pointed out, the party Hall is on the grounds and all the other activities take place in the hotel. There were other attractions such as the Great Adventure, the Aquarium and the Museum.
We talked it over with her and she was happy that we agreed to this arrangement. It allowed us to provide a wonderful service to all those interested in Mexico and to serve the needs of the hotel and its guests. And it gave us something new to offer our future customers. The convention held on the following day was very successful.